These terms govern your use of this website and the services Stratosphere Aviation provides. Flights and management engagements are also governed by the individual agreement signed for that trip or aircraft. Where the two differ, the signed agreement controls.
Who operates your flight
This is the most important thing on this page. Stratosphere Aviation arranges private air charter. Flights are operated by FAA-certificated Part 135 air carriers, which may be our own certificate or an approved vendor air carrier. The operating carrier holds operational control of the flight. That means the carrier, through its pilot in command, has final authority over whether, when, and how a flight is conducted.
You will be told who is operating your flight before you fly. [ TODO: state the air carrier certificate number here once issued, and confirm with counsel how your DOT-registered role as direct carrier or broker must be described. ]
Quotes and pricing
Quotes are estimates based on the trip as described and are valid only for the period stated. They are not confirmed until an agreement is signed and any required deposit is received. Aircraft availability is not held by a quote.
Final cost may change where the trip changes, including revised routing, timing, or passenger count, or where costs outside our control arise. Examples include de-icing, extended crew duty, additional landing or handling fees, and fuel surcharges. We itemise these rather than absorbing them into an unexplained total.
Booking, payment, and cancellation
Booking is confirmed on receipt of a signed charter agreement and cleared funds. Payment terms, cancellation windows, and any recovery of costs already incurred are set out in that agreement.
Your responsibilities as a passenger
- Provide accurate passenger details, including legal names as they appear on identification documents
- Hold valid passports, visas, and any entry documentation required at the destination
- Arrive at the agreed time; delay can affect crew duty limits and airport slots
- Comply with crew instructions and with all applicable laws, including customs and prohibited-items rules
- Declare hazardous materials, firearms, and animals in advance
We may decline to carry any passenger whose conduct or condition presents a safety, legal, or crew risk.
Safety, delay, and cancellation by the operator
The operating carrier may delay, divert, reroute, or cancel a flight where safety, weather, airspace, mechanical status, crew duty limits, or regulation require it. We will work to arrange an alternative, and where a suitable alternative is not available we will refund amounts paid for the unflown portion in accordance with your agreement.
We are not liable for consequential losses arising from a delay or cancellation, including missed connections, events, or accommodation. Travel insurance is strongly recommended.
Baggage
Baggage capacity is limited by aircraft type, passenger count, fuel load, and weight and balance. Tell us what you are carrying at quote stage, because it can change which aircraft is appropriate. Liability for baggage is governed by the operating carrier's contract of carriage.
Aircraft management and advisory engagements
Management, acquisition, and advisory services are governed by the separate agreement for that engagement, which sets out scope, fees, responsibilities, and term. Nothing on this website constitutes an offer, a valuation, tax advice, or a guarantee of aircraft performance, availability, resale value, or charter revenue.
Website content
Aircraft categories, seat counts, ranges, flight times, and pricing indications shown on this site are typical figures for illustration. Actual figures vary by tail, configuration, payload, routing, and conditions. Photography is illustrative and may not depict the specific aircraft assigned to your trip.
Content on this site is owned by Stratosphere Aviation or its licensors and may not be reproduced without permission. Third-party names and marks are the property of their owners.
Limitation of liability
To the fullest extent permitted by law, Stratosphere Aviation is not liable for indirect, incidental, special, or consequential damages arising from use of this website or from arrangement of services. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence.
Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. [ TODO: confirm venue, and whether an arbitration clause is wanted, with counsel. ]
Changes
We may revise these terms. The date at the top reflects the most recent revision, and continued use of the site after a change indicates acceptance.
Contact
Questions about these terms: charter@flystratosphere.com, [ PHONE NUMBER ], or [ ADDRESS ].